Effective Date: 16/05/2025

At Yohana Nkota Digital Services (https://yohanankota.78inc.co), we strive to deliver high-quality web development, SEO, graphic design, and digital marketing solutions. Your satisfaction is our priority.

📦 Services Eligibility for Refund

Due to the nature of digital services, refunds are only available under the following conditions:

• If the project has not yet started.
• If the service delivered is not as described and no resolution has been provided within 7 days.
• If a technical error on our part prevents the service from being used.

❌ No Refunds Available

Refunds are not applicable once:

• The service or product has been partially or fully delivered.
• The client has approved the final deliverables.
• Delays or dissatisfaction occur due to client inaction or miscommunication.

🔁 Revisions Instead of Refunds

We offer up to 3 rounds of revisions for design or content-related services to ensure your satisfaction.

📬 Contact Us

For any refund or service concerns, contact us at:
📧 yohanankota20@gmail.com
📞 +255 742 632 597